General Information

Opening Hours
Opening hours of the reception:
Monday-Thursday: 8:00 am – 12:00 pm (noon) and 4:00 – 6:00 pm
Friday-Saturday: 8:00 am – 12:00 pm (noon) and 4:00 – 7:00 pm
Sunday: 8:00 am – 12:00 pm (noon)

By telephone:
Monday-Thursday: 8:00 am – 12:00 pm and 4:00 pm – 7:00 pm
Friday-Saturday: 8:00 am – 12:00 pm and 4:00 pm – 8:00 pm
Sunday: 8:00 am – 12:00 pm and 4:00 pm – 6:00 pm

Check-in and Check-out
Check-in is from 4:00 pm and until the reception’s closing time – please contact us for later arrival.

Check-out is before 10:00 am.
Keys must be returned to the reception.

Cancellation
A booking can be cancelled until noon 3 days before arrival, after which the prepayment will be refunded. However, a cancellation fee of 100 DKK per room will be deducted. Cancellations have to be in writing by providing a booking number or a customer ID, either via fax or e-mail.

If a booking is cancelled later than 3 days before arrival, no refund will be made.

Staying at a Hostel
All rooms have duvets and pillows, and you can either bring your own bed linen and sheets or you can rent it in the reception. Sleeping bags are not allowed.

Out of consideration for the other guests, the hostel must be quiet from 11:00 pm – 7:00 am.

Preparation of meals and eating in your rooms is not permitted.

Animals are not allowed in our hostel.

Smoking is not allowed indoor.

Alcohol and other intoxicants are not permitted at the hostel. You can buy alcohol in our reception or in the vending machine in the common room.